UPDATED July 12, 2021
Why Dentists Need to Claim Your Apple Maps Listing
Apple “Maps Connect” is a new self-service tool designed to get your local dental practice data directly into Apple Maps.
For most dentists your practice info will most likely already be listed on Apple Maps – BUT you will still need to CLAIM your listing to ensure consistency of the data.
Apple Maps Connect enables the DIY dentists (really any small business owners in the US only – for now) or their authorized representatives (not agencies at present) to be able to quickly and easily claim & edit your business listing directly in Apple Maps.
This service is totally free – as it should be – and the listings (or corrected listings) appear on Apple Maps on desktop computers & mobile phones or tablets.
How to Add Your Dental Practice to Apple Maps
Primarily your practice name, address, & phone info is most important. Then it’s just a matter of choosing the correct categories, connecting your social media profiles, and verifying your Apple Maps listing.
Users sign in with their Apple IDs and passwords. If you don’t have an Apple ID you have to create one.
Below are some screenshots showing the steps involved in the sign-up & claims process.
Just make sure you are consistent with every other local listing or search engine listing (like Healthgrades, Yelp, or Google My Business..etc.) you have already claimed.
Best practice is to be VERY specific, for example:
- Anytown Dental Excellence
- 123 A. St. Suite 2
- Dogtown, CA. 12345
If you list a suite number or other address variant, be consistent – if you use “Ste” use that everywhere, if you use Suite or #…use that on every listing you claim.
The same goes for the business name – be consistent on EVERY listing you have claimed.
Dentists basically have two choices:
- Edit the existing information that Apple Maps has on your practice.
- Add a new location – for practices that are new (obviously), or are not listed in Apple Maps currently.
Here’s the step-by-step breakdown of each method.
Claim Your Dental Practice In Apple Maps Connect
Step 1: Go here to login to Apple Maps Connect: https://mapsconnect.apple.com/.
Step 2: Sign-in using your existing Apple ID (you may want to create a business only ID).
Step 3: Search for your business by name & location.
Step 4: If your business is listed, click the ‘Claim This Business’ button.
Step 5: Indicate you are the practice owner, choose the “This place is open” drop-down, and click ‘Continue.’
Step 6: Verify your listing by clicking the “Verify Now” pop-up and be prepared to answer the main business line phone to receive your 4 digit confirmation code.
Step 7: Enter the code and you’re good to go!
If your dental practice is not listed in Apple Maps currently – when you searched for it by name and address, you will need to add a new business.
Follow the directions below to add a brand new listing for your dental practice to Apple Maps.
Add Your Dental Practice Data Directly Into Apple Maps
For dentists that need to add a new business to Apple Maps, follow these directions:
Step 1: Go here to login to Apple Maps Connect: https://mapsconnect.apple.com/.
Step 2: Sign-in using your existing Apple ID (you may want to create a business only ID).
Step 3: Search for your business to be sure it’s not already listed – then if not, click the “Add New Business” link.
Step 4: Complete the necessary info remembering to BE CONSISTENT with all other local listings & citations.
Step 5: Verify your listing by clicking the “Call Me Now” link – the call will happen almost immediately. Make sure your main practice phone number is listed, and write down the 4 digit code the automated call will give you. (After you press 1 indicating you are expecting the call)
Step 6: Move the map marker pin to the correct location.
Step 7: Choose the correct categories & sub-categories.
Step 8: Indicate your business hours.
Step 9: Add your social media links.
Step 10: Re-Verify your listing and click the “Submit to Apple” button.
You’re finished!
As the screenshots indicate, phone verification is in real-time. You will receive an automated call with a code that you need to enter into the appropriate space.
Supposedly businesses can also verify later using an email address that’s the same as your website URL – but why wait, take the 10 minutes to make sure patients and prospective patients can find your dental practice using their iPhone, iPad, or Mac on Apple Maps!
According to this article on SearchEngineLand.com, your updated info or new listing(s) – you’ll need to rinse, lather, repeat if you have multiple locations – should show up within a week or could show up more quickly depending on the situation and whether the listing was flagged and/or there’s additional verification required.
Beyond this, Apple has additional fraud prevention measures in place but didn’t discuss them extensively.
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